Intra Asia is a mobile app designed to make motor insurance claims simple, fast, and transparent for policyholders and surveyors. It focuses on clear steps, real-time updates, and a smooth experience from the moment a claim is initiated until it’s completed.
Who the app is for
- Policyholders (Client): Individuals who want to submit and track their vehicle insurance claims.
- Surveyors: Field officers who schedule surveys, record results, and help move claims forward.
What you can do with the app
- Start a claim in minutes: Enter your policy number, fill out guided questions, pin the incident location on a map, and upload photos or videos.
- Track claim progress: See your claim status and details at any time, so you always know what’s next.
- Choose a workshop: View the selected repair workshop and city associated with your claim.
- Get reminders and updates: Receive notifications about important steps and schedules.
- Surveyor tools: Surveyors can see their assigned schedules, filter by status (Open/Done), and submit or view survey results.
How it works for Clients
- Log in to your account.
- Verify or add your policy number.
- Start a claim: answer simple questions, pick a date and time, add photos/videos, and mark the incident location on the map.
- Submit with confidence: the app guides you step-by-step and validates your inputs.
- Track your claim: review claim details, status, and workshop information in the Overview and Claim Detail screens.
How it works for Surveyors
- Log in to your surveyor account.
- Open Survey Schedule to view assigned claims.
- Filter by status (Open/Done) and review claim details.
- Submit survey results for open claims or view previous submissions.
Key benefits
- Faster, clearer claims: Step-by-step forms reduce confusion and missing information.
- Better coordination: Clients and surveyors stay aligned with the same claim details and statuses.
- Location-aware: Pin-point the incident location to speed up assessment and coordination.
- Visual evidence: Attach photos and videos to support your claim.
- Transparent progress: Check your claim status anytime.
Helpful details
- Secure access: Users are guided to change their password if required on first login.
- Multilingual-ready: The app supports multiple languages for a more comfortable experience.
- Notifications: The app requests permission to send helpful reminders and updates.
A quick look at key screens
- Home (Client): Start a new claim, view overview, and manage your policy number.
- Overview (Client): Browse all claims with filter options.
- Claim Detail: See request number, policy details, loss date, vehicle info, and selected workshop.
- Survey Schedule (Surveyor): View and filter assigned claims; submit or review survey results.
If you’re looking for a faster, more transparent way to handle your insurance claim process, the Intra Asia app puts everything you need in one place—clear, guided, and mobile.